Effective Date: 10^th January 2024

Odroo Technologies. (“Odroo,” “we,” “us,” or “our”) values the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.odroo.co.in or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our users.

1.1 Information You Provide to Us

• Personal Information: Name, email address, phone number, mailing address, and payment information when you create an account, book tickets, or place an order.
• Account Details: Login credentials, preferences, and other information related to your user account.

1.2 Information We Collect Automatically

• Usage Data: Details about your interaction with our website, including pages visited, clicks, and time spent.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other technologies to enhance your experience.

1.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, payment processors, or marketing partners.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To process your orders, manage your account, and provide customer support.
• Personalization: To tailor the content and offers to your preferences.
• Communication: To send notifications, updates, and promotional messages.
• Analytics: To analyze user behavior and improve our website and services.
• Compliance: To comply with legal obligations and protect against fraudulent activity.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: With vendors, partners, and third-party companies that assist in providing our services (e.g., payment processors, delivery partners).
• Legal Obligations: When required by law, court orders, or governmental regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets.
• With Your Consent: When you explicitly consent to share your information.

4. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and Update: Review or update your personal information through your account settings.
• Delete Data: Request the deletion of your personal information, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails.

For assistance with your rights, please contact us at privacy@events.odroo.co.in.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data and improve user experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with the “Effective Date” noted.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 admin@events.odroo.co.in
📞 080-3786-2312

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.